What We Do

Products and Services

Cnvrgnc has a dual model in terms of the value we offer to our clients.

The first model sees Cnvrgnc using a framework we call Community as Product ℠ (CAP), which is a marketing hybrid that combines the principles of brand strategy with the characteristics of today’s networked economy. Using this approach we help  develop  meaningful customer and brand experiences by building and/or engaging ‘communities’ that serve as the entry point to value driven products, services and experiences.

CAP's focus:

• Experience Design   • Customer Engagement   • Community Building                              

The second model will see Cnvrgnc act as consultants to organizations and clients. Using an approach we call Customer Culture Development ℠ (CCD), our focus will be on improving an organization’s internal culture in order to maximize its relationship with external customers. Cnvrgnc will work with its innovation team to offer learning methodologies, workshops and training sessions to assist with the strategic thinking that improves the company’s brand performance in the market.

 CCD's focus:

 • Leadership Thinking        • Breakthrough Ideas     • Adaptation Strategies